About
My 12 Step Store
About
Year Established
Products
- Recovery Gifts
- Recovery Medallions and Chips
- Jewelry
- Recovery Books and Book Covers
- T-Shirts and Hoodies
- Hats
- Greeting Cards
- Sober Snacks
- Gift Certificates
Services
Specialties
- Unique Recovery Gifts
- Jewelry
- Medallions and Chips
- Books
- Book Covers
- Clothing
- Cards
- Gifts
- Fun Stuff
Associations
Brands
Pickup and Delivery
- National Shipping
- Select International Shipping
- Local Delivery
- Curbside Delivery
Payment Options
- American Express
- Cash
- Discover
- MasterCard
- Visa
- Venmo
Languages
- English
- Spanish
Good to Know
As a locally owned business, we're committed to giving back to the community, with a portion of our sales supporting recovery groups and rehabilitation sponsorships.
Our Return Policy
We are dedicated to customer satisfaction. That's why we've made it easy for you to place orders online and to receive our exciting high-quality products reliably.
If for any reason, you are dissatisfied with a product that you have received from MY 12 STEP STORE, you may return the unused product within 15 days of purchase, and we will replace it with another item of your choice, or we will issue a store credit.
Please note; Gift cards, food products, custom made items or certain custom jewelry and gold pieces are not returnable. When you return an item you must ship back products with a value of $75 or more using a trackable shipping method. Items with a value more than $500 should also be insured.
Your credit or refund and how your refund is issued may have a minimal restocking fee and differ based on the condition of the item. We ask you please include original documentation and order number as well as all product packaging, boxing and product materials. Refunds are credited to your credit card used for purchase immediately.
Exchange or Replace an Item; If you need to trade your item for a different size or color, you can exchange qualifying items by shipping back to us following our return policy.
We offer many ways to support your ordering experience with us as well as 10% discount on orders over 75.00. In some instances we may place volume orders with our publishers to fill your requested order. In those instances the delivery time can be 1 -2 weeks before it ships the shipping option you select. Orders that are over 20 books or gifts of same title, make or style may not be eligible for return or cancellation after the same day of placing order has passed. Qualifying exchanges may result in a small restocking fee. Large orders may also be subject to verification of your delivery address as they may be delivered in multiple boxes and shipments. As always you are immediately emailed a copy of your order when placed with order number. You are responsible for the information you enter on your order and should be reviewed that you entered all correct information. You are emailed tracking information at the time of shipping.
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